FAQS

No, we can’t do that, or we'd be out of business! However, you'll retain your domain and assets.

Yes. its yours Even if we bought the domain for you, when you cancel your subscription with us we transfer the domain to you.

Nope! Never! Everything we make is built with custom hand written code. No page builders here. That is what separates us from the others - we put the time and effort to do things differently and it shows in our work and our clients online presence after launch.

Our custom-coded websites excel in several key areas. They load faster, require minimal maintenance, and are more cost-effective. Plus, they’re easier to customize and don't rely on plugins, which often bloat other platforms. Unlike WordPress, which needs constant updates to avoid security vulnerabilities, our sites are inherently more secure. With no databases to hack, they're resilient against online attacks and don’t need continual updates. In short, our sites offer top-notch security, efficiency, and reliability.

You send an email to contact@antlerwebstudios.com with your request and it will go into our ticketing system where I and my team can read and fulfill them and mark as solved.

If you cancel before the 12 months, you owe the full cost of what the site would normally cost ($3800) minus whatever you already paid. We prioritize long term relationships with our clients. And we want clients to share the same philosophy.

Every invoice comes with a 7 day grace period to be paid. If an invoice is not paid within 7 days, there will be a $25 late fee applied. If you're on a subscription, and there are multiple monthly invoices that are overdue for months and late for months, we can cancel the contract and the client will be responsible for paying the full price of the site. We are generally very flexible and understanding of certain situations and often times offer assistance and help. But if there is no communication or replies to our messages, we have to take certain precautions to make sure we are paid for our time and effort in making the site and not being taken advantage of.

We send email invoices via Square that has a link to a secure page for adding payment info. Subscriptions are paid with a credit card or debt card and we accept all major credit cards. Lump sum projects are paid with ACH bank transfer to minimize processing fees. WE DO NOT ACCEPT CHECKS OR MONEY ORDERS.

The biggest difference is long term versus short term costs. On subscription, you’ll be paying more over time but it will be in small manageable and affordable monthly payments. The lump sum just gets it all out the way in the beginning and you save more money over the long run because you also paid for the design and development up front. So when deciding which package to choose, it all depends on cash flow and long term versus short term goals. If you don’t want to spend that much up front and value the service that comes with it, then the monthly is your best option. If you don't want or need the monthly service packages, you can get it all out the way up front and save money over the long term.

At Antler Web Studios, we're proud to serve a diverse range of communities and businesses. Our web design and digital solutions extend to the following areas: All cities of georgia including but no limited to Atlanta Cumming Dawsonville Jasper Blue Ridge Columbus Augusta Macon Savannah Athens Sandy Springs Roswell Warner Robins Johns Creek Alpharetta Albany Marietta Stonecrest Brookhaven Smyrna Valdosta Dunwoody Gainesville Newnan No matter where you are located, our team is dedicated to delivering top-notch services tailored to meet your needs. If you're in or near these areas, reach out to us and let's build something amazing together!