Privacy Policy

Last Updated: January 22, 2025

Introduction

Antler Web Studios ("Company," "we," "us," "our") operates the website https://antlerwebstudios.com/ (the "Site") and mobile applications (the "App"), as well as any other related products and services (collectively, the "Services").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services. Please read this privacy policy carefully.

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Use the mobile application
  • Make a purchase or request services
  • Contact us for support
  • Subscribe to our newsletter

The personal information we collect may include:

  • Name and contact information (email address, phone number, mailing address)
  • Account credentials (username, password)
  • Payment information (processed securely through third-party payment processors)
  • Profile information (profile picture, preferences, settings)
  • Communications you send to us

Automatically Collected Information

When you use our Services, we automatically collect certain information:

  • Device Information: Device type, operating system, unique device identifiers
  • Usage Data: App features accessed, time and date of use, interaction patterns
  • Location Data: Approximate location based on IP address (precise location only with your explicit permission)
  • Performance Data: App performance metrics, error logs, diagnostic data

How We Use Your Information

We use the information we collect for the following purposes:

  • Provide and maintain our Services
  • Create and manage your account
  • Process transactions and send confirmations
  • Provide customer support
  • Improve and optimize our Services
  • Send promotional materials (with your consent)
  • Detect and prevent fraud
  • Comply with legal obligations

Data Security

We implement industry-standard security measures to protect your information:

  • Encryption in transit (TLS/SSL) and at rest
  • Secure password hashing
  • Rate limiting to prevent brute force attacks
  • Web Application Firewall (WAF) protection
  • Regular security audits

While we strive to protect your information, no method of transmission or storage is 100% secure.

Data Retention

We retain your information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain business records

Retention Periods

  • Account Information: Retained while your account is active and for a reasonable period after deletion
  • Usage Data: Typically retained for 12-24 months
  • Payment Records: Retained for 7 years for tax and legal compliance
  • Support Communications: Retained for 3 years

Your Privacy Rights

You have the following rights regarding your personal information:

  • Right to access your personal information
  • Right to rectification of inaccurate information
  • Right to erasure or deletion of your data
  • Right to restrict processing
  • Right to data portability
  • Right to withdraw consent

Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us:

Address:Atlanta, Cumming GA

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date and posting the new Privacy Policy on this page.